1) Be on time and honor agenda time limits
2) Don’t multitask with your personal devices — be present in THIS room
3) Part of the workshop is lecture, part contains participatory exercises
4) During the lecture portions please demonstrate active listening
5) During the participatory exercises:
• Listen to understand (and not to respond)
• Speak to be understood (use “I” statements)
• Find and act on what’s right, what’s positive, and what’s common ground
• Put the elephant on the table – be forthright and candid about what is blocking progress
6) Keep calm and don’t boil the ocean
7) Take the situation seriously, but not yourself…
• We’ll focus on “What’s Right” not “Who’s Right”
8) The more you put in, the more you get out!